Fighting 15s resumed deliveries to the EU last week after experimenting with a number of delivery options. We offer a limited service.
EU customers who order flags will have their orders sent by post. We can ship most flag orders using letter rate, and they seem to arrive OK, typically within about two to three weeks. The shop is geared up to charge letter rate for up to about 12 sheets of flags: any more, and the package becomes too thick for letter rate post.
Other orders will go either by tracked post or by courier. This may mean that EU customers see a high delivery charge for their order, which is an estimate. If it proves to be much higher than the actual cost of sending an order, then Fighting 15s refunds the difference. Economy courier services cost a minimum of about £17 to major conurbations, but may cost upwards of £30; to rural areas they cost even more. However, the customs handling for couriers, which uses more documentation, appears better than it is for the post.
There are still delays in parcel processing and customs handling. The last economy courier service we used took three weeks from collection to delivery, from the UK to Paris, more than twice the estimated time. Post is sometimes still taking about six weeks, even tracked priority post.
EU customers will still have to pay VAT and handling fees. These are usually paid to the mail or courier service when an order arrives in the destination country. We regret that duty paid delivery is still unviable for a small business such as Fighting 15s.